Privacy Policy

 

1. Introduction
We at Govin B.V. (“Govin”, “we”, “our” or “us”) are committed to respect your privacy. This policy describes in short our practices regarding the collection and processing of personal data when you interact with us as well as your privacy rights.

Our privacy policy may be amended unilaterally. We therefore recommend you to review the privacy policy from time to time. The last update was on 24 August 2023.

Govin may also act as a “data processor”. This is the case if customers engage us to process (personal) data via our governance platform. Note that this privacy statement does not apply to such processing as we do not control (the types of) (personal) data that our customers collect. We solely process such data under the instructions of our customers and the arrangements are laid down in among others a (separate) data processing agreement. 

 

2. What personal data do we process?

The personal data we collect depends on the relation that we have with you.

2.1 Information that you provide to us

We might collect personal data when you interact with us. For example, we collect personal data when you contact our customer support and/or sales team, sign up for our newsletter(s), register for product demonstrations and events, fill in forms (e.g. surveys and testimonials) or otherwise communicate with us. In this context we might collect the following personal data:

• Personal details (e.g. (full) name, prefix, title, age and gender);

• Contact details (e.g. e-mail address, phone number and postal address);

• Professional details (e.g. job title and other information about the organization you are affiliated with);

• Preferences (e.g. interests and dietary requirements);

• Any other information you provide to us;

2.2 Information that we collect automatically

During your visit on our website(s), we might automatically collect personal data. Examples of personal data that might be collected are as follows:

• Identifiers (e.g. your IP address);

• Data related to your device (e.g. operating system and browser type);

• Data related to your visit (e.g. information regarding your interaction on our website, e.g. time spent and pages visited);

• Geolocation (e.g. approximate geographical location based on your IP address);

• Email interconnectivity (e.g. open and click rate of our newsletters);

2.3 Information from other sources

We might also derive personal data from other sources, for example from (i) our employees and business partners, (ii) personal data from the trade register of the Chambers of Commerce and (iii) other online sources, such as social media platforms (e.g. LinkedIn). In this context, we might collect the following personal data:

• Personal, contact and professional details (as referred under 2.1 above);

 

3. Why do we process personal data?

We use your personal data for several purposes and in particular:

• to render the requested services;

• to improve and develop our services (e.g. generate statistics regarding usage and use this data to improve our services);

• to respond to queries and to maintain contact with prospects and customers ;

• to promote our business (marketing and business development);

• for our own business purposes (e.g. administrative matters such as invoicing, identifying and securing our platform to combat fraud and/or illegal activities);

• to comply with our legal and statutory obligations;

Our use of personal data is based on one or more of the following processing grounds:

• the performance of a contract;

• our legitimate interests;

• legal obligations;

• your consent.

If personal data has been processed with your consent, you may withdraw your consent at any time. Please note that the withdrawal of your consent does not affect the lawfulness of the processing of your personal data prior to the withdrawal nor the processing of personal data based on other lawful processing grounds.

 

4. To whom do we share your personal data?

In certain cases, we might share personal data with others if this is necessary for the purposes as mentioned in this privacy statement. Third parties to whom personal data is made available should handle your personal data with due care and keep it confidential. If third parties qualify as a so-called ‘data processor’, we will enter into a data processing agreement with these parties. We may share your personal data with the following categories of recipients:

• We may share personal data with our affiliates (e.g. subsidiaries or other entities within the Govin corporate structure).

• Parties in connection with corporate transactions. We may share information with our advisors and/or other third parties in case we or our assets are involved in a (potential) business transaction (e.g. merger, acquisition or otherwise).

• Service providers. We may share personal data with parties that render services to us. We for example engage third parties for IT related services (e.g. hosting and cloud computing, e-mail and other messaging services, identity verification and signatures, analytics, payment processing and CRM) as well as other service providers (e.g. accountant and professional indemnity insurers).

• Law enforcement. We may be required to share personal data by law, court order or to third parties with legal rights. We will take reasonable efforts to inform you before we disclose such information, unless prior notice is prohibited by law or not possible given the circumstances at hand.

• Our website may contain publicly accessible blogs and other messaging boards. Any information that you share on these environments may become available to the public.

• Disclosures with your consent.

We do not sell your personal data to others. We may however share anonymous or de-identified information with others if this is permitted by applicable law.

Please note that Govin may transfer your personal data to a recipient in a country outside the European Economic Area. We implement safeguards if personal data is transferred to a jurisdiction that does not have an adequate level of data protection (as determined by the European Commission), for example by adopting the so-called “Standard Contractual Clauses” (as approved by the European Commission).

 

5. How do we protect your personal data?

We take security seriously. We have therefore taken appropriate technical and organisational measures to protect your personal data. Please feel free to contact us if you have questions regarding the protection of your personal data or if there are indications of misuse.

 

6. How long do we retain personal data?

We do not retain your personal data in an identifiable form for longer than is necessary to achieve the purposes as mentioned in this Privacy Policy. This for example means that if you signed up for our newsletter, we will store your personal data until you unsubscribe from our mailing list.

We may be required to retain personal data for longer period of time under applicable laws and regulations. Also note that content that you might post on our websites (for example on publicly accessible blogs) may remain on our website(s), even if you stop using our services.

 

7. What type of cookies do we use and what are they used for?

We may use cookies and similar technologies. Below you will find a list of cookies that we currently use:

Cookie name	Purpose	Default duration
_ga (Google)	Analytics	2 years
intercom-device-id-* (Intercom)	Unique unanimous identifier	9 months
intercom-id-* (Intercom)	Unique device identifier	9 months
intercom-session-* (Intercom)	Keeping track of sessions	1 week

 

8. What are your privacy rights?

You may have certain rights over the processing of your personal data by Govin:

• the right to request whether Govin processes your personal data and if so, the right to access your personal data;

• the right to rectification of your personal data;

• the right to erase your personal data (right to be forgotten);

• the right to object to processing of your personal data;

• the right to restrict the processing of your personal data;

• the right to withdraw your consent for the processing of personal data;

• the right to data portability.

If you wish to exercise your rights, you can contact us. Our contact details are included the next section.

Govin does not use automated decision-making within the meaning of Article 22 GDPR.

 

9. What are our contact details?

If you have any queries or complaints regarding the processing of personal data, we recommend you to contact us in writing via support@govin.co or by regular mail.

Our postal address is as follows:

Govin B.V.
Herengracht 280 (3^rd floor)
1016 BX Amsterdam
The Netherlands

In addition, you have at all times the right to submit a complaint about the processing of personal data at the relevant Data Protection Authority (in the Netherlands: Autoriteit Persoonsgegevens).

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